Terms & Conditions – Complete Terms of Use for the Bet365 App

1. General Terms & Conditions

Bet365 app (hereinafter referred to as "we", "us", or "the Platform") is an online betting and gaming service provider. These Terms and Conditions ("Terms") apply to the use of our Platform and all associated services ("Services").

These Terms and Conditions should always be read together with our Privacy Policy, Responsible Gaming Policy, and the terms of any specific game or promotion. In the event of any conflict, the general Terms and Conditions shall take precedence.

• These Terms and Conditions are governed by the applicable laws of Bangladesh.
• bet365 app reserves the right to amend these Terms and Conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If any provision of these Terms is found to be unenforceable, the remaining provisions will not be affected.

2. Account Registration & Eligibility

To register an account and use our services on bet365 app, you must meet the eligibility requirements listed below. These criteria are in place to protect both users and the Platform.

• Each individual may operate only one account. If multiple accounts are found, all of them will be closed.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Use a strong password to keep your account secure and never share it with anyone.
• Submitting the required documents for identity verification (KYC) is mandatory.
• Any changes to your personal information must be reported to us immediately.

After account creation, bet365 app may request additional documents for identity verification at any time. Withdrawal access may be restricted until this process is completed.

3. Deposits & Withdrawals

All financial transactions on bet365 app are processed securely using encrypted methods. Following the guidelines below will ensure smooth and hassle-free transactions.

• Deposits and withdrawals must be made using the same payment method (in accordance with our anti-money laundering policy).
• Transactions from third-party accounts are strictly prohibited.
• If a suspicious transaction is detected, the bet365 app may place a hold on the transaction for verification.
• We are not liable for delays caused by technical issues, though we will provide every possible assistance.

4. Bonuses & Promotions

Bet365 app regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which should be read carefully before use.

• The welcome bonus applies to first-time deposits only and can be claimed once per account.
• Wagering requirements must be completed within a specified timeframe after receiving a bonus, typically 30 days.
• Bets placed with bonus funds are subject to a maximum stake of BDT 500 per round.
• Multiple bonuses may not be used simultaneously unless explicitly stated in the offer.
• bet365 app reserves the right to cancel or modify any bonus offer at any time without prior notice.
• If bonus abuse or manipulation is detected, the bonus will be forfeited.

5. Betting & Gaming Rules

All gaming and betting activities on bet365 app are governed by the rules set out below. These rules are designed to ensure a fair experience for every user.

• All bets are considered final once confirmed and cannot be changed.
• If incorrect odds or results are displayed due to a technical error, the bet365 app reserves the right to void those bets.
• We are not liable for any losses resulting from internet disconnection during live betting.
• All games use a certified Random Number Generator (RNG).
• In the event of any dispute concerning a game result, our server logs shall be considered the final and conclusive evidence.

6. Prohibited Activities

The following activities are strictly prohibited in order to maintain a safe and fair environment on bet365 app. Any breach of these prohibitions will result in serious action being taken.

• Creating an account under a false identity or in someone else's name.
• Playing games using software bots, auto-clickers, or any other automated method.
• Bonus Abuse – claiming bonuses using multiple accounts or identities.
• Using the platform for money laundering or any other form of illegal financial activity.
• Hacking, cyberattacks, or any attempt to gain unauthorised access to the system.
• Harassing, abusing, or causing harm to other users.

Breaching any of these prohibitions may result in immediate account suspension, forfeiture of all balances and winnings, and legal action where necessary.

7. Account Suspension & Closure

Bet365 app reserves the right to suspend or permanently close any account at any time and for any reason. You may also request to close your account at any time.

• Any valid balance will be eligible for withdrawal before the account is closed.
• If an account is closed due to a breach of terms, the balance may be forfeited.
• If you wish to close your account yourself, please contact our support team.
• Self-exclusion requests made for responsible gaming reasons will also be processed accordingly.

8. Responsible Gaming

Bet365 app is deeply committed to responsible gaming. We want every member to enjoy gaming in a healthy and balanced way. To support this, we provide a range of tools and features.

• Gaming is for entertainment purposes — not a guaranteed source of income.
• Never place bets using borrowed money.
• Do not chase your losses by placing larger bets in an attempt to recover.
• If you experience any gaming-related issues, please contact our support team immediately.

To learn more, visit our Responsible Play Visit the page.

9. Dispute Resolution

In the event of any dispute with bet365 app, we are always in favour of resolving matters through open discussion. Please follow the process below:

• First Step: Submit a complaint to our customer service team. You will receive an initial response within 48 hours.
• Step Two: If the issue remains unresolved, it will be escalated to senior management.
• Step Three: Settlement through a neutral mediator if required.

In the event of any dispute regarding game outcomes, our server logs and game records shall serve as the final and definitive evidence.

10. Changes to Terms

Bet365 app reserves the right to update, add to, or remove any part of these Terms and Conditions at any time. We will endeavour to provide advance notice of any significant changes.

• On your first login after any changes, you will be required to accept the updated terms.
• The latest version will always be available on this page.
• If you do not agree to the updated Terms, you have the right to close your account.